Cloud Based Phone System

Gone are the days of purchasing a large PBX system stuffed in a closet to handle your business’ telephony needs. These systems are easily replaced with cloud based Voice Over IP (VOIP) systems that are:

More flexible
Feature rich
Cost effective
Easily Maintained

Technology Porter can bundle VOIP into our Managed Plan, or we can work with you just for your VOIP or UCaaS needs.

Auto attendant/hunt groups

We’ll help you match your Business Processes with your phone system. Automating how calls flow in from customers ensuring they get the help they need quickly.

mobile & desktop apps

With a modern cloud based phone system you can use a traditional desk phone, or extend the system directly to you PC/Laptop or mobile phone. You can make and receive calls from those devices, and we find customers prefer using the “soft phone” over desk phones once they give it a try. Users can set their status to unavailable on-demand or based on pre-determined schedules, and our favorite feature is to be able to seamlessly move a call between devices when you’re on the go.

business text messaging

With ‘Company Wide Messaging’ you can start receiving text messages to your company’s main business line (Auto Attendant), and choose which employees can read and respond to customers within the Mobile & Desktop Apps. Also, every employee gets a direct number if you choose to enable it, and we can also allow it to receive SMS/text messages.

application integrations

Extend the capabilities of your phone system with various application integrations such as:

Microsoft 365, Google Workplace, Slack
Dynamics 365, Sugar CRM, Salesforce, etc
Zendesk, Zapier

holiday and marketing announcements

Use your phone system to communicate information around holiday hours, or you can even promote new marketing initiatives. These announcements or custom workflows can be put on aschedule, so you can plan months in advance and they’ll automatically be implemented for the dates you set.